Responsible Gambling Policy

Age restriction: 18+

Access to our platform is strictly prohibited for anyone under the age of 18. We implement rigorous electronic verification checks to prevent minor participation. It is an offense for anyone under the legal age to attempt to use these services.

Principles of safer play

We encourage our users to maintain control by adhering to the following principles:

  • Viewing as a form of entertainment, not a way to earn money.
  • Never gamble with money you cannot afford to lose.
  • Set a budget and time limit before you start.
  • Avoid gambling when you are stressed, upset, or under the influence.

Technical self-management tools

We provide a variety of technical tools to assist you in staying in control:

Deposit and loss limits You can set daily, weekly, or monthly limits on the amount you deposit or the amount you can afford to lose. These limits help you manage your finances effectively.

Session and time limits Set reminders or hard stops on the duration of your sessions to ensure you take regular breaks and do not lose track of time.

Time-outs and self-exclusion If you need a short break, you can request a "Time-out" (24 hours to 6 weeks). For more serious concerns, our "Self-Exclusion" tool allows you to block your access to the platform for a period of 6 months or more.

Recognizing warning signs

If you find yourself chasing losses, borrowing money to play, or neglecting work and family, you may be experiencing gambling-related harm. We advise you to step back and use our self-exclusion tools immediately if these signs appear.

Seeking professional support

If you feel your gambling is becoming a problem, we strongly recommend seeking help. Numerous independent organizations in Canada provide free, confidential advice and support for individuals affected by gambling issues.

Protection of minors and shared devices

If you share your computer or mobile device with minors, we recommend:

  • Install parental control software.
  • Never leave your device unattended while logged in.
  • Keep your login credentials secure and private.

Monitoring and training

Our support teams are trained to identify signs of potential problem gambling and are available to provide information on our control tools at any time. We regularly review this policy to ensure it reflects current best practices.

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